Delivery Policy

Delivery of your new product is undertaken with great care at Speedo.

 

For your convenience, we’ll deliver via AusPost eParcel anywhere within Australia. More importantly, if your order is over $100 the delivery cost for your products/s is free anywhere within Australia. If your order is below $100 you will be charged a flat fee of $10 for shipping. Please note we cannot ship goods to an address outside of Australia.

Speedo will make best efforts to deliver products within 5 to 10 working days to the address specified by you during the purchase process. 

Upon completion of your purchase, our team will organise for your product to be dispatched as a priority. Just to keep you in the loop, we'll notify you when your product is dispatched and we will provide you with all the details you need to track your order.

Don't worry if you're not at home when the product/s are delivered. Australia Post will leave a card at your home advising you that an attempt has been made to deliver your product. Your new product will then be available to be collected at your local post office. You will find information about the post office location on the card left by the courier.

Speedo is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to fulfil your order, we will notify you within 2 business days to arrange for a full refund.

 

By utilising Australia Post MyPost Safe Drop Service (‘Service’) you agree that:

You are aware of the risk of utilising the Service and agree that other delivery options were available to you at the time of order.
Australia Post will not obtain or require your signature on delivery of your parcel, and that it may leave parcels at your delivery address, either in the delivery location requested by you or some other safe location selected at Australia Post’s sole discretion, without obtaining a signature from any person; and, if your parcel is delivered in the manner described in paragraph above, the parcel will be deemed to have been delivered at the time the parcel is scanned as delivered and left at the delivery address.
To the maximum extent permitted by law, we shall not be liable to you or to any other person for any loss or damage that may be suffered, as a result of any act or omission, whether negligent or otherwise, by or on behalf of Australia Post in relation to the loss or damage to any parcel, including, but not limited to:

A. where it is left at the delivery address in any location as requested pursuant to this Service;
B. where it is left at a delivery address in a manner that is inconsistent with the delivery instructions specified in the request for the Service; or
C. where it is not left at the delivery address, and requires collection from a Post Office; except to the extent that such loss or damage as a direct result of our fraud or wilful misconduct.