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From time to time, you may purchase a product that doesn’t suit you or simply doesn’t fit.
To provide you with an exceptional shopping experience, Speedo offers you a 60-day Free Returns Policy within Australia on goods that are unused and in a saleable condition. If you believe the goods to be faulty, please read our Faulty Items section below.
To return your product and obtain a refund, please follow these simple steps:
Important Note: All products must be in an undamaged, unworn condition, with all labels & product swing tags attached for you to be able to return them. If returned goods do not meet these criteria, a refund will be declined and we will return the products to you.
Registered users can print the postage label, view Return Requests and Status of each Return from My Account. Please ensure you are logged in when you request your Return.
Orders made with AfterPay or Paypal may not be exchanged in-store and must be returned online for a refund.
Please feel free to contact us if you have any concerns regarding the delivery or returns of your purchase.
PAYPAL & AFTERPAY RETURNS
Orders made with AfterPay or Paypal may not be exchanged in-store and must be returned online for a refund via our online returns process.
Speedo is committed to providing you with quality products. In the unlikely event that you believe the goods to be faulty, please contact us at email@example.com and one of our friendly team will do what they can to assist while we assess the item.
You are entitled to a credit or refund if a product is found to have a major manufacturing fault.
Speedo is unable to offer exchanges on return items via our online store. If an exchange is required, please visit your nearest Speedo concept retail store. We are unable to accept exchanges into Outlet stores. Alternatively, return your item for a refund and place a new order for the correct size and/or colour.
Speedo LZR Fastskin products have been specially developed using select materials and technologies to meet the demanding needs of athletes at the highest level the sport whilst racing. If you feel your product is faulty in anyway please refer to our LZR Fastskin Warranty, and please contact us at firstname.lastname@example.org, one of our friendly team will do what they can to assist.
For item(s) paid by both E-gift card and credit card, you will be refunded on your credit card up to the amount of your initial card payment and the remaining amount will be refunded to your E-Gift Card as store credit.